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Common Queries
Find answers to the most frequently asked questions about our products and services.
What is the return policy?
We offer a 30-day return policy on all items. Please ensure the product is in its original condition.
Do you offer warranties?
Yes, all our products come with a manufacturer’s warranty. The duration varies by product.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Is there a warranty with open box appliances?
Yes, all appliances come with the manufacturer warranty. We are also factory authorized servicers for most appliances we sell.
Are your appliances used?
No. All open box and scratch and dent appliances comes from distribution centers, not customer return centers.
Are the appliances fully functional?
Yes. Any scratches or dents are skin deep and don’t affect the function of the appliance.
Where are you located?
We are located at 900 Jefferson Road Henrietta, NY 14623.
Click here to view a map.
How do I contact you?
For general info, our showroom phone number is 585-272-9933.
To get advice from a knowledgeable tech, call or text 585-880-6144.
You can also email us at contact@rochesterappliance.com or click here and fill out the form.
Do you deliver?
Yes, we have our own trained installers that can install anything we sell. Delivery and installation costs vary, so feel free to call us for more info at 585-272-9933.
Phone
(585) 880-6144
hello@bareboxbargains.com
Address
900 Jefferson Rd Rochester, NY 14623